B9Creations Core Operating Manual

 

© 2019 B9Creations, LLC

 

All Rights Reserved. “B9Creations” is a registered trademark of B9Creations, LLC used under a temporary license granted by B9Creations, LLC. Neither B9Creations, LLC nor any of its affiliates is responsible for the manufacturing of the product(s). No parts of this work may be reproduced in any form or by any means – graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems – without the written permission of the publisher.

 

Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks.

 

While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of the information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document.



 

For reference, write the following information from the Product Information Label located on the back of your new printer here:

 

 

Model #________________________  Serial #__________________________

 

Contents

1........... B9Creations Core Series General Information6

1.1       Declaration of CE Conformity6

2........... Instructions for Safe Use7

2.1       Explanation of Symbols7

2.2       Transport Damage7

2.3       Operator’s Obligations7

2.4       Operations and Maintenance Logbook8

2.5       Safety Information8

3........... Intended Use and Proper Operation9

3.1       Intended Use9

3.2       Proper Operation9

4........... Scope of Delivery/Finishing Kit Components10

4.1       Scope of Delivery10

4.2       Finishing kit components11

5........... Identification and Interface12

5.1       Product Identification12

5.2       Interface Elements12

6........... Transport and Installation13

6.1       Transport 13

6.2       Hardware Setup13

6.3       Software Setup14

7........... Operation15

7.1       Turning the Printer “ON”15

7.2       Waking the Printer from Stand-By Mode15

7.3       Turning Printer “OFF”15

7.4       Preparing the Printer for Extended Shut Down15

7.5       “Function Button” Functions and Corresponding LED Ring Illumination Codes15

7.6       Setup Troubleshooting16

7.7       Interface Misuse17

7.8       Configurations of Operations17

7.8.1               Stand-Alone Configuration17

7.8.2               Networked Configuration17

8 .......... Safety Features18

8.1 Safety Features18

8.2 Operational Safety Features18

9........... Core Series On-Board Application18

9.1 Introduction18

9.2 Icon Definition18

9.3 Language Selection – Initial 19

9.4 Primary Menu19

9.5       Connecting to a Network20

9.5.1 Wi-Fi/Ethernet Selection20

9.5.2 Advanced Ethernet Network Connection20

9.5.3 Advanced Wi-Fi Network Connection21

9.6 Adding a Print Object Via USB Device21

9.7 Support Package Generation21

9.8 Deleting Prints22

.. 22

Press on the file name until a menu icon appears and then select to delete one or more prints. 22

9.9 Build Chamber Components22

9.10 Inserting and Positioning DuraVat 23

9.11 Inserting and Securing Build Table23

9.12    Printing an Object 24

9.12.1 Printer Main Screen24

9.12.1            Print Library24

9.12.2            Material and Quality24

9.12.3            Prepare for Printing24

9.12.4            Printing25

9.12.5 Print Finished25

9.13 Removing the Build Table and Printed Object from the Printer 25

9.14 Removing the Printed Object from the Build Table26

9.15 Changing Printer Name26

9.16 Changing Printer Language26

9.17 Password Protecting the Printer 26

9.18 Factory Reset 27

10 Printer Workflow.. 28

11........ B9Create Desktop Application - Print Manager 29

11.1 Introduction29

11.2 Initial Printer Set-Up29

11.2.1 Automatic Connection29

 11.3 Opening an Existing Print File30

11.4 Transferring a Print File to a Printer 30

11.4.1            Transfer Via USB Device30

11.4.2            Transfer Via Network Connection30

11.5    Firmware Updates for B9Creations Core Series31

11.5.1 Firmware Update Via USB Device31

11.5.2            Firmware Update Via Network Connection32

11.6 Queue32

12........ B9Create Desktop Application – Print Editor 33

12.1    Loading a File into the Print Editor 33

12.1.1 Adding an .STL file33

12.1.2            Loading an Existing Print File into the Print Editor34

12.2 Positioning and Scaling Models for Print Optimization34

12.3    Add Supports35

12.4    Slicing the Model 36

13........ Maintenance and Care36

13.1    Cleaning36

13.1.1            Cleaning the Printer36

13.1.2            General DuraVat Cleaning36

13.1.3            Build Table Cleaning37

13.1.4            DuraVat Recharging Process38

13.2    Maintenance38

13.2.1            Air Filters38

13.2.2            DuraVat Replacement38

13.3    Non-Repairable Items38

14........ Technical Data38

14.1    B9Creations Core Series technical specifications: 38

14.2    Operating conditions39

14.3    Recommended System Requirements39

14.4    Information on Manufacturer and Electrical Specification – Product Label 39

15........ Trouble Shooting Guide40

16........ Codes43

17........ Tips and Tricks43

18........ Service44

19........ Document History44

 
 

 


 

1. B9Creations Core Series General Information

B9Creations Core is a 3-D Printing device supplied by B9Creations, LLC, Rapid City, SD, USA.

 

These working instructions apply to:

 

 

 Type of machine

 Description

Available Models

B9Creations Core Series

3D-DLP Printer for Photo Polymerization of Liquid Materials

Core 550

Core 530

B9Creations Core is an easily operated, high-precision, 3D printer to be used in accordance with manufacturer’s instructions, utilizing only approved materials according to proper material settings.  

B9Creations Core has an integrated controller installed inside the printer casing. The software required for all the operations is pre-installed and ready for use.

The provided AC/DC power supply (either model #MeanWell GSM60A12-P1J or #MeanWell GSM90A12-P1M) has been tested and is considered part of the printing equipment.

 

1.1       Declaration of CE Conformity

 

B9Creations Core Series is a 3-Dimensional Printer designed, manufactured and certified according to the following directives, regulations, and standards:

 

  • RoHS
  • FCC

 

We, B9Creations, LLC, herewith declare that a.m. device fulfills the basic safety requirements of mentioned standards, regulations and directives. In any case of non-authorized modification, abnormal use or misuse of this device or document B9Creations, LLC is not liable for any injury that may occur.

2      Instructions for Safe Use

2.1       Explanation of Symbols

Symbol

Accompanying word(s)

Explanation

 

 

 

CAUTION

This symbol indicates safety-relevant paragraphs and sections in these working instructions

 

 

NOTE

This symbol indicates information within the working instructions that optimizes the use of the unit

 

 

WARNING

This symbol warns of the dangers of electric voltage.   Failure to comply with safety guidelines and procedures can result in electrical shock that may lead to injury or death.

 

DISCONNECT FROM MAINS

This symbol indicates danger of electric shock when unit enclosure is opened. Unplug the unit before opening it.

 

WEAR EYE PROTECTION

This symbol indicates that eye protection is needed.  Failure to comply with safety guidelines and procedures can result in injury to eyes.

 

READ/REFER TO USER MANUAL

This symbol directs the operator or service agent to read the User Manual for the equipment to find important information.

 

DC POWER

This symbol indicates the equipment utilizes DC Power.

 

DC JACK POLARIZED

This symbol indicates that the DC power input jack for the equipment is polarized.  In particular, the DC power input jack’s outer conductor is the “negative” conductor and the inner conductor is “positive” conductor.

 

2.2       Transport Damage

Upon receipt of the equipment, check the unit for transport damage.  If the damage is found to either the equipment or its shipping container, accept the unit with caution. Report the potential damages to the shipper and B9Creations, LLC (support@b9c.com) within 24 hours after receiving the unit.

     CAUTION

Do not work with a damaged unit under any circumstances.

 

2.3       Operator’s Obligations

In addition to complying with the statutory regulations specified by the manufacturer, the operator must ensure the statutory obligations are observed and implemented at the workplace, i.e. the operator must train personnel and comply with industrial safety legislation and any other regulations or laws in force.

 

For working at and with the machine, the operator must draw up written instructions in an understandable form and give these to the employees in their own language. These instructions must be based on the B9Creations Core Series User Manual and shall be written considering the work to be performed.

 

2.4       Operations and Maintenance Logbook

B9Creations, LLC recommends the operator keeps a logbook for the B9Creations Core Series. All tests on the equipment, necessary or suggested compliance testing, and essential works (e.g. repair work, modifications) should be documented in this book.


2.5       Safety Information

Safety concerning the protection of persons, the environment and the material to be processed mainly depends on the behavior of the persons operating the unit.

     WARNING

No modifications of this equipment are allowed.

 

     CAUTION

Prior to operation, read the B9Creations Core Series User Manual carefully. Adhere to the information provided to avoid errors, equipment damage, and injury to the operator.

 

In addition to the information in these work instructions, relevant national laws and guidelines must be observed for setting up and operating this unit (technical connection requirements of the electrical supply companies, etc.).

     CAUTION

The connecting power supply cable and plug must be checked for damage prior to operation. If any damage exists, the unit must not be connected to the mains. A damaged mains power supply may only be replaced by a mains power supply of the same type. 

Failure to comply increases risk of electrical shock and serious harm of operator or third parties.

     WARNING 

To avoid risk of electric shock, this equipment must only be connected to a supply mains with protective earth.

WARNING DISCONNECT FROM MAINS

Maintenance and repair of the electrical equipment of the unit must only be performed by B9Creations, LLC in the “safe” condition (voltage cleared, and unit unplugged from mains). Service agents must observe the safety instructions when performing service to the electrical equipment.  Removal of protective enclosure components for ANY purpose voids equipment warranty.

     CAUTION

Proper function and safety of the unit are only guaranteed if the required tests, maintenance and repair work have been performed by B9Creations, LLC. 

   NOTE

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the User Manual, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in an individual installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that of the receiver. 
  • Consult the dealer or an experienced radio/TV technician for help.

 

If this equipment is receiving interference that affects the B9Creations Core Series, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the printer or emitting equipment.
  • Increase the separation between the printer and emitting equipment.
  • Connect the printer into an outlet on a circuit different from that of the emitting equipment. 
  • Isolate the printer and emitting equipment from each other, setting up in separate rooms if possible.

3      Intended Use and Proper Operation

3.1       Intended Use

The B9Creations Core Series printer utilizes light to create 3-d objects in a Photoinitiated liquid used in jewelry, model-making, art, prototyping and research.

 

The unit is not suitable nor intended for any purpose other than printing in these stated industries or recreations.

 

3.2       Proper Operation

     CAUTION

The unit is suitable to be set up and operated clean environments. The unit has been designed for continuous operation.

  • Only clean, approved material (“Resin”) specifically designed for the B9Creations Core Series shall be used.  Use of third party or unapproved material will void the warranty of the DuraVat.
  • Remove the printed item and cured resin from the printer when printing is completed.
  • Do not attempt to remove printed item from Build Table while Build Table remains installed in the printer.
  • Read and follow safety instructions of every liquid material in use.  Wear personal protective items if requested and strictly follow instructions for handling, storage and disposal of material.
  • Printing material must be kept from exposure of ambient light (e.g. tungsten light, direct sunlight) while not being used for printing.  Printing material shall be stored in suitable storage containers that do not allow exposure to ambient light.
  • It is mandatory to close the front door before starting the print. The unit operates only when the front door is completely closed.

 

   NOTE

  • Do not install additional software if not authorized by B9Creations, LLC.

4      Scope of Delivery/Finishing Kit Components

Check that all components are in good condition upon delivery of the machine. If items are missing or damaged, contact your supplier.

4.1       Scope of Delivery

 

  1. B9Creations Core Series with external power supply, cord set, Build Table, and 2 DuraVats
  2. Installation Guide
  3. Finishing Kit


4.2       Finishing Kit components

 

 

  1. Print Scraper (1x) – to remove the print from Build Table        
  2. Microfiber Cloth (1x) – to clean the printer
  3. Nitrile Gloves (2 pair) – used when cleaning machine, handling parts or handling material
  4. Plastic Blade (3x) – to clean Build Table
  5. Spatula (1x) – to mix material and clean away extra material 
  6. Funnel (1x) – to direct material back into holding the bottle
  7. Material Strainer (1x) – to separate and remove cured pieces from the material
  8. Replacement Filters – to replace clogged chamber filters 
  9. Isopropyl Material Filters (5x) – to clean material out of Isopropyl Alcohol 
  10. Squeeze Bottle – for Isopropyl Alcohol (Isopropyl Alcohol is not provided in this kit)
  11. Tweezers (1x) – to aid in cleaning part and removing cured pieces from the material
  12. Clippers (1x) – to clean supports from print

5      Identification and Interface

5.1       Product Identification

Manufacturer and electrical specification information (Product Identification Label) can be found on the printer rear panel.  An example of this label is shown in section 14.4 of this User Manual.



 

  NOTE

If requesting technical assistance, always take note concerning the model number and serial number of the device.  

 

5.2       Interface Elements

 

 

 

1.     Front Door (Place fingers in the area indicated to pull the door open)

2.     USB Port (for Low Voltage Mass Storage device ONLY)

3.     Function Button 

4.     Touch Screen Display 

 

 

 

 

 














5.  On/Off Switch

6.     Ethernet Port (for Low Voltage Network connection ONLY)

7.     DC Power Inlet (Barrel Jack)

8.     Fan Protective Covers (secures fan filters in place)

 

 

 

 

 

 

 

 

 




Build Chamber Main Components

(Front Door Open)

9.        DuraVat

10.      Build Table Assembly

11.      Lock Knob

 

 

 

 

 

 

 

6      Transport and Installation

6.1       Transport

  • Transport the unit oriented properly to prevent damage.
  • Maximum stacking level of devices for shipment – 3 Levels.
  • Do not stack additional items or shipments on top of devices.
  • Protect from rain.
  • Mechanical shock must be avoided.
  • Storage and Transport temperature should not be less than 0 °C (32 °F) or more than 40 °C (104 °F).
  • Storage and Transport relative humidity maximum shall be less than 80Storage and Transport relative humidity maximum shall be less than 80%
  • For dimensions and weight refer to Section 13.1 

 

 CAUTION

The B9Creations Core Series printer is a precision instrument.  Care must be taken to handle the printer gently during unpacking and set-up.

 

   NOTE

Keep the shipping packaging in case you need to ship the printer for technical assistance.

 

6.2       Hardware Setup

  • The printer must be placed on a solid, rigid, level and skid-proof surface (laboratory desks, racks) so that a horizontal, safe, vibration-free position is ensured.
  • The printer or DuraVat should not be placed directly in the sunlight or close to a bright light source.
  • The printer shall be placed in a location that is dry.  It shall not encounter liquids or fluid leaks.
  • The printer shall be installed in a low dust environment. When not in use, the front door shall be closed, and the DuraVats shall be covered.
  • The room temperature should not be less than 15 °C (59 °F) or more than 35 °C (97 °F). The humidity should be less than 80%.
  • The support surface shall be stationary (no castors) and must have a load-bearing capacity of at least 40 kg/88 lbs. 

      

CAUTION

  • Take care not to pinch your fingers when placing the printer on the table.
  • Air inlet and outlet openings in the housing of the unit (rear surface) must not be covered or blocked. The rear of the unit must be at least 100 mm (4”) away from any wall to avoid blocking air outlet of the built-in fan. A footprint area (w x d: 750 x 750 mm, or 30” x 30”) is required.
  • The printer needs to be positioned on the support table in a manner that allows access to the mains socket for disconnection from mains if needed.
  • Do not turn the printer on prior to temperature and humidity acclimatization.

 

To properly set up the hardware, connect the B9Creations Core Series to an AC power socket (A) using ONLY the power supply (either model #MeanWell GSM60A12-P1J or #MeanWell GSM90A12-P1M) and cord provided with the B9Creations Core Series printer. Mains: 100-240 VAC, 50/60 Hz with protective earth. Connect to mains with protective earth in accordance with local power supply specifications. 


Insert the barrel connector of the provided power supply into the barrel jack in the B9Creations Core Series printer (B).


 

   NOTE

As with most computer equipment, it is recommended that the operator supplies adequate surge protection and short-term power backup to allow slow system shut down.

     CAUTION

  • Do not use any type of extension cord other than a surge protection cord.
  • Do not directly connect the device to any type of emergency backup generator that is not connected to mains power.

 

                  NOTE

If additional hardware is installed, it could cause malfunctions to the system. Do not install any other additional hardware if not authorized by B9Creations, LLC. 

6.3       Software Setup

 

  • B9Creations Core Series printer does not require any software to be installed by the operator. The software is already installed and configured.
  • B9Creations Core Series B9Create software must be loaded on a laptop or desktop computer to create print files.   Software updates and instructions can be accessed at www.B9C.com.

 

   NOTE


Do not install additional software if not authorized by B9Creations, LLC

7      Operation

7.1       Turning the Printer “ON”

 

Turn “on” the rear mains On/Off switch.   The Function Button on the front of the printer will illuminate and fade to “off” multiple times while the system boots up. The initial startup may take several minutes.  For Button Illumination codes, see Section 7.5

 

 

 

 

 

 

7.2       Waking the Printer from Stand-By Mode

Press the Function Button to bring the printer out of Stand-By Mode. When in Stand-By Mode, the LED ring on the Function Button ebbs on for 1-1/2 second, ebbs off for ½ second and repeats. For Button Illumination codes, see Section 7.5.

 

 

 

 

 

 

7.3       Turning Printer “OFF”

Turn “off” the rear mains On/Off switch.

 

 

 

 

 

 

 

 

 

7.4       Preparing the Printer for Extended Shut Down

If the printer is not to be operated for an extended length of time (> 8 hours):

  • Turn off the rear On/Off switch
  • Unplug the mains connecting cable
  • Clean the print chamber (see section 13.1.1)
  • Place the DuraVat cover on the DuraVat or completely clean the DuraVat free of material
  • Close the front door of the printer

 

7.5       “Function Button” Functions and Corresponding LED Ring Illumination Codes

The Function Button:

  • Activates the touchscreen display from Stand-by Mode when pressed - Light turns solid On.
  • Returns printer into Stand-By Mode when pressed - Light ebbs On and Off in a slow cycle.
  • Pauses printing when pressed once while the printer is printing - Light blinks On and Off.
  • Re-starts paused printing when pressed again - Light turns on for approximately 1 second, turns off ½ second, then repeats throughout the duration of printing.  
  • Indicates printer is printing - light turns on for approximately 1 second, turns off ½ second, then repeats throughout the duration of printing.
  • Indicates printer is finished printing - Light blinks ½ second On, ½ second Off, repeat.
  • Indicates door open during printing - Light blinks ¼ second On, ¼ second Off, repeat.

NOTE

The Function Button will not reboot the printer.

 

7.6       Setup Troubleshooting

If an error is encountered, follow each “Possible Causes” and “Remedy” in order of listing in the table.

 

 

Error description

Probable Causes

Remedy

1

The printer does not turn on after pressing the Function button.

The printer has not completed booting up

Check the Function button to see if it is blinking.  If it is slowly blinking, the printer is booting up.     Wait for the printer to complete the boot cycle.

Printer requires a re-boot (toggle switch on back of printer)

Turn rear On/Off button “Off.” Wait 15 seconds.     Turn rear On/Off button “On.”

Main connecting cable disconnected from mains or printer.

Connect the main cable to mains and printer

Rear On/Off switched Off

Turn On the rear On/Off switch

No power to mains outlet

Inspect mains electrical fuses or breaker switch

Defective power supply

Confirm LED lit in power supply

 

If none of the above solves the problem, contact the B9Creations, LLC support

2

Touchscreen lights up but does not display B9Creations Core Series main page.

Printer requires a re-boot

Turn rear On/Off button “Off.” Wait 15 seconds.     Turn rear On/Off button “On.”

 

If none of the above solves the problem, contact the B9Creations, LLC support

3

 

Touchscreen displays the B9Creations Core Series main page, but the touchscreen is not responsive.

Printer requires a re-boot

Wait 5 minutes. Turn rear On/Off button “Off.” Wait 15 seconds.  Turn rear On/Off button “On.”  

 

If none of the above solves the problem, contact the B9Creations, LLC support

 

7.7       Interface Misuse

USB connections on the printer are for file transfer purposes ONLY. Do not use USB 2.0 or 3.0 portable dongles for mobile Internet.   Do not use the USB port to connect directly to a computer, laptop or device other than a USB storage device dedicated for file transfers between the B9Creations Core Series and a computer or laptop.

 

The Ethernet connection on the rear of the printer is for connection to a network for file transfer and additional remote control of the printer via B9Creations, LLC approved software installed on a connected PC or Laptop.

NOTE

Improper usage of the USB or Ethernet connector will cause damage to the printer.   Damage caused by improper usage of the USB connection will nullify any warranty on the equipment.

 

7.8       Configurations of Operations

The B9Creations Core Series can be operated either as a stand-alone unit or networked with a computer operating the B9Create software.  Print files and print material information can be uploaded to the B9Creations Core Series in two different manners.

 

7.8.1    Stand-Alone Configuration

Print files must be loaded on the B9Creations Core Series via USB mass storage device. USB storage device shall be USB 2.0, FAT32 formatted. USB 3.0 drives are reverted to USB 2.0 and can be utilized. 

 

 

 

 

 

 

 

 

7.8.2    Networked Configuration

The B9Creations Core Series can be networked with a computer or laptop through a common router.  

 

 

 

 

8      Safety Features

8.1 Safety Features

  • Safety switch on front door stops printer operation
  • Design prohibits light engine from shining in the operator’s eyes

    As a precaution, Service Technicians should wear protective eyewear when servicing mains connected equipment.

8.2 Operational Safety Features

  • After completion of printing an object or after an “aborted” print, printer cannot print another object until the door has been opened and closed.  It is the responsibility of the operator to remove the printed object from the Build Table and clean the Build Table prior to starting another print job.

NOTE

 

Failure to remove a printed object prior to beginning another print will damage DuraVat.

 

  • If mains power is interrupted while the printer is printing, the print automatically aborts, and the printer assumes a “Safe” condition once power is restored.  The “Safe” condition is defined as:
    1. Build Table and the printed object will automatically raise away from the DuraVat,
    2. The touchscreen will display the Print Completed Successfully screen as shown in Section 9.12.5.
    3. The printer will not print again until the door has been opened and shut.

9      Core Series On-Board Application

 

9.1 Introduction

 

The B9Creations Core Series printer is designed for high precision 3D prints of items including jewelry, art and hobby items. It comes loaded with On-Board software for printing and print management.

 

9.2 Icon Definition

 

          Sort in Ascending Order                  Sort in Descending Order

 

           Return to Previous Menu                Return to Home Menu

 

          Continue to next Menu                    File Information

 

             Discard File                                      File

 

            USB File Transfer                                Print History

 

          Settings                      

 

  Network Information (Secure/Unsecure and Network Signal Strength)


9.3 Language Selection – Initial

 

The first time the printer is turned on, the touchscreen will display the Language Selection screen.   Select the desired language by touching the box to the right of the language.  Once the language is selected, press  .    The Primary Menu will be displayed.

 

 

   NOTE

 This menu can later be accessed using the Tools menu on the Primary Menu. 

9.4 Primary Menu

This page is the main starting point for all actions and inputs for the operator. From here, the pages for starting a print, transferring files, changing the settings, and viewing the printer’s history can all be accessed. 

 NOTE: 


The Wi-Fi signal strength should be two bars minimum                                                                                                                                                                         

9.5       Connecting to a Network
NOTE

If utilizing the B9Creations Core Series as a Stand-Alone printer as shown in 7.8.1, skip to Section 9.6.

 

9.5.1 Wi-Fi/Ethernet Selection


Press the Settings  icon on the Primary Menu page. 

The touchscreen will display the Settings menu.

Select either “Wi-Fi” or “Ethernet” by touching the box to the right of whichever network connection type is desired. Initializing the printer for the selected network connection type may take a few moments. 





The operator must select a valid Wi-Fi Network name in the Wi-Fi Network field. A list of active Wi-Fi networks will be displayed if the operator presses the field to the right of Wi-Fi Network on the Settings page.

 

Once the desired Wi-Fi Network is found on the list, the operator can select it by touching the name on the touchscreen.  If the network name is not displayed scroll to the bottom of the screen and manually enter the Network (SSID). 

 

 

The selected Wi-Fi Network will be displayed in the field to the right of Wi-Fi Network on the Settings page. If the network selected is a secure network, a password must be provided.  To enter a password, press Wi-Fi Password field and enter the password.

If a Wi-Fi Network is selected, the Wi-Fi Network and Wi-Fi Password fields will be displayed on the Settings page

 



9.5.2 Advanced Ethernet Network Connection

Once the network connection type has been initialized, the operator may press the Advanced field on the touchscreen to display additional information about the network connection type

Pressing the Advanced field after selecting the Ethernet box will display the Advanced Ethernet Settings page. Ethernet settings are displayed.  The operator can select each setting field if desired and change them if needed.

Once the proper settings are displayed, press Apply.

   

NOTE

It is often best to press the box to the right of “Auto (DHCP)” and “Apply” to allow the network to establish the IP address.

   NOTE

For Ethernet to work properly, an Ethernet cord must connect the 3-D printer to the network on which the B9Create desktop software is running. 

 


9.5.3 Advanced Wi-Fi Network Connection

By selecting Advanced on the Settings page, the Advanced Wi-Fi Settings page will be displayed.   On this page, the operator may manually enter the IP address, the Gateway IP address and the Subnet Mask.  

 

   NOTE

Instead of manually entering the addresses and information in the setting fields, it is often best to press the box to the right of “Auto (DHCP)” and “Apply” to allow the network to establish the IP addresses.


   NOTE

For Wi-Fi to work properly, there must be a wireless network to which the printer can connect.  Additionally, the desktop software must be running on a computer that is connected to the same network. 

 

9.6 Adding a Print Object Via USB Device

Print objects can be added to the B9Creations Core Series printer via USB Device whether the printer is being used in either the “Stand Alone” or “Networked” Configuration.  Insert a USB Device in the USB port on the front of the B9Creations Core Series printer. Press the USB Transfer icon  on the Primary Menu page.  The touchscreen will display the USB Transfer menu. Files that are located on the USB drive will display under USB Memory.  Select the file to transfer. A pop-up menu will ask if you want to transfer the selected file.  Select “Yes.”

 

9.7 Support Package Generation

If requested by B9Creations Support, select up to five problem prints and press the “Generate and Send to USB” button.  The prints and the printer log file will be transferred to the USB.

Files can then be sent to B9Creations Support for troubleshooting purposes.

 

 


 

9.8 Deleting Prints

Press on the file name until a menu icon appears and then select

to delete one or more prints. 

 

 

 

 

 


 

Pressing on the print picture in the right pane will display delete menu icons.

Pressing Delete  will delete the print job.

Pressing Information  will direct the operator to a window detailing valuable information about the print object.  See the example - “Sample Print 530” information window.




Pressing anywhere else in the right pane field of the Library page will hide the Delete and Information  menu icons.

 

 

 

 

 

 

9.9 Build Chamber Components

Shown in Printing Position without chamber frame and windows for clarity.


9.10 Inserting and Positioning DuraVat

 

  
 
NOTE

Inspect material and DuraVat for contaminants prior to use. DO NOT USE MATERIAL THAT CONTAINS CURED PARTICLES, CURED PIECES, PARTS OR CONTAMINANTS.   Material can be filtered by the operator using components provided in the Finishing Kit.

 

Use a fresh, clean, re-charged DuraVat to begin each print.   See “Vat Recharging Process” in section 12.1.4. Fill the DuraVat with only clean, approved material. Pour clean material to the “Max Fill” line indicated in the DuraVat reservoir. 

 

NOTE

Do not overfill DuraVat.  Overfill of the DuraVat will cause material spillage in the build chamber.

 

Slide DuraVat into printing position in the build chamber.   DuraVat flanges should slide under vat clamp plates. Slide-in DuraVat until it snaps into place, and the green line on the Entry Label is visible.


9.11 Inserting and Securing Build Table

Slide the Build Table (B) slot into position on the Arm Assembly inside the Build Chamber until the Build Table hits the end of travel on the Arm Assembly.  Once seated on the Arm Assembly properly, secure the Build Table on the Arm Assembly by hand tightening the Lock Knob (A).  Turn the Lock Knob clockwise to tighten until the Build Table does not wobble. Do not over-tighten Lock Knob.

 

 

 


 NOTE

Do not attach the Build Table to the Arm Assembly at the screw threads beneath the lock knob or DuraVat damage will occur.

NOTE

Not pushing the build table to the end of travel or not tighten the lock knob may damage the DuraVat and/or lift mechanism when starting print process. This nullifies any warranty.


9.12     Printing an Object

9.12.1 Printer Main Screen

Touching the Library File Folder icon on the Primary Menu touchscreen page will direct the operator to the Print Library page as shown. This page is the first step of the printing process. From here a print file can be selected for printing.

 

 

 

 

 

9.12.1  Print Library

  

On the left is the list of print files that the operator has loaded and are available for printing. This page allows the operator to sort the order of the print files in the file list. Pressing the field above the list of print files (A) changes the sort criteria. Pressing the small arrow located in the right of that field changes the print file order (either ascending or descending).  The pane on the right of the screen provides a snapshot of what the item to be printed should look like upon completion. 

 


9.12.2  Material and Quality

By selecting Continue on the Print Library screen, the operator will be directed to the Material and Quality screen.   On this screen, the operator can select the approved material with which the part will be printed and the height of the print cross-section. 

 

 

 

 

   

NOTE

Use only clean B9Creations, LLC approved print material which has been well mixed.  A list of approved print material and their profiles can be found at www.B9C.com.  Use of Third Party and unapproved print materials will void the warranty of the DuraVat.

 

9.12.3  Prepare for Printing

By selecting Continue on the Material and Quality screen, the operator will be directed to the Prepare For Printing screen. This page gives the operator an overview of the print parameters selected by the operator for the object to be printed. 


   NOTE

This screen may supply helpful reminders concerning the machine and material.

 

9.12.4  Printing

 By pressing Print on the Prepare For Printing page, the operator will be directed to the Printing page.  This page shows the status, speed and progress of the print process. 

The operator can Pause or Abort the print process.

Pressing the Pause (A) area will momentarily halt the printing process.  Printing can be continued when the operator is prepared to do so.

 

 

 

Opening the print chamber Door will also pause the print.   Closing the door will automatically resume the printing process.  Open the door only when necessary.

 

NOTE

Pausing a print can cause a deformity or undesirable feature in the printed object.   Avoid pausing the print if a precise printed object is needed. The operator must determine if paused print has affected the quality of the printed object.

 

 NOTE

Pressing the Abort (B) area will completely stop the printing process.  The printer will stop printing, and the failed/aborted print part must be removed from the build table.

9.12.5 Print Finished

Upon completion of the print job or after selecting to Abort a print, the touchscreen will display the Print Finished page. 

 

 

 

 

 

 

   



NOTE

For best printing results, allow the DuraVat to recharge per section 12.1.4 after each print.  

 

9.13 Removing the Build Table and Printed Object from the Printer

 

 Upon completion of a print or after an aborted print, the Build Table with attached printed object must be removed from the Build Chamber.  Loosen Lock Knob (A) by turning it counterclockwise one turn.   Slide Build Table (B) out the front of Build Chamber.

 

 

 

 

 

 

 
NOTE

Do not remove Lock Knob from Build Table Assembly.

 

9.14 Removing the Printed Object from the Build Table

 

Once the Build Table is removed from the Build Chamber, use a plastic Print Scraper or Plastic Blade to scrape or pry the printed object (A) from the Build Table (B).

Remove all cured and uncured material from the Build Table.   See Section 13.1.3 for cleaning instructions.

 

 

 

 

 

 

 

 

 

 
NOTE

DO NOT use metal scrapers or tools to remove printed objects from the Build Table.   Metal scrapers or tools will damage the Build Table and can cause print defects. 

 

 

9.15 Changing Printer Name

Select Settings on the Primary Menu.  Press Machine Info.  Select Custom Name field.  Type in desired printer name (“My B9 Core 530” in this example).

 

 

 

 

 

 

9.16 Changing Printer Language

Select Settings on the Primary Menu.  Press Language.  Select the desired language from the available list. 

 

 

 

 

 

 


9.17 Password Protecting the Printer

Select Settings on the Primary Menu.  Press Security.  Select box next to Network Password Protection if you desire to password protect your printer.  Select Password.  Enter your desired password.

 

 

 

 


9.18 Factory Reset

   NOTE

Only press “Reset” at the request of B9Creations.   Saved files, customer material settings and print history will be deleted. 

Select Settings on the Primary Menu.  Press Reset to return to Factory Settings.  

 

 

 

 

 

 


 

 

 

10 Printer Workflow


 

 

 

11     B9Create Desktop Application - Print Manager 

11.1 Introduction

To create printable models for the B9Creations Core Series, the B9Create software package must be loaded on a laptop or desktop computer.  The software allows the operator to import .stl files.  It also allows the operator to manage and adjust the associated models that will be printed on the B9Creations Core Series.

 

   
NOTE

.stl Files of the desired print object are required.  

 



11.2 Initial Printer Set-Up

The first time that the B9Create software is opened, the Desktop Application Home Page window will be displayed.  When a printer is connected, models to be printed and material specifications can be uploaded to and downloaded onto the computer running the B9Create software. Additionally, printer statistics and print history can also be seen.

 

 

 

11.2.1 Automatic Connection

If a B9Creations Core Series is on the same network as the computer running the B9Create software, it will connect automatically.

 

 

 

 

 

 

 

 

 

11.2.2  Manual Connection

 

If the B9Creations Core Series printer does not automatically connect, a network connected printer can be added by entering its IP address.  The IP address of the B9Creations Core Series printer is shown on the printer touchscreen at the bottom left of the Home Screen.  By selecting the Connect button or the Connect to a Printer button, the Connect to Printer window will be displayed.

Type in the IP address of the printer in the field to the right of IP Address on the Connect to Printer window. 

 


NOTE

If a B9Creations Core Series printer does not connect automatically or is not shown in the “Connect to Printer” window, check the printer to insure it is powered and connected to the network.  See Section 9.5 of this manual to connect a printer to the network.

 

11.3 Opening an Existing Print File

The Print Library tab displays all the prints currently on the selected printer.   Select the desired print file from the list of prints displayed and select “Download Selected Print” located at the bottom of the screen.   Open the file on your computer.

 

 

 

 

 

11.4 Transferring a Print File to a Printer

Print files can be transferred to the printer via USB Device or a Printer network connection.

11.4.1  Transfer Via USB Device

The print file can be transferred from a Computer to the B9Creations Core Series by utilizing a USB drive or Network connected printer.  Save the print file on the USB drive, then insert the USB drive into the USB port on the front of the B9Creations Core Series.   Refer to section 9.6.

 

11.4.2  Transfer Via Network Connection

On a network-connected computer and B9Creations Core Series printer, files may be uploaded directly from the computer to the printer.  To upload the selected print to the printer, press the Add New Print selection located in the bottom of this screen.   This will display a file dialog which allows the operator to select which print is to be transferred. After a print is selected, the transfer will begin.  No prints can be downloaded or uploaded until the transfer has completed.

 
NOTE 

It is not possible to transfer prints to a printer that is printing.

 

   
NOTE

An existing.STL model file is required to make a print part file.

 

11.5     Firmware Updates for B9Creations Core Series

Periodically, B9Creations, LLC may release updates to add approved materials and/or improve printer performance. Firmware updates for the B9Creations Core Series can be accessed by using an internet-connected computer running the B9Create software.   Firmware updates are downloaded automatically to the computer when the B9Create is opened.

 

 

11.5.1 Firmware Update Via USB Device

1. Insert a USB drive into the USB port on the computer.   Select Settings  on the B9Create main page.  The Settings page will be displayed.  Scroll to the bottom of the page and select “Show Firmware Update File”. Transfer the file to a USB drive and insert into the printer.   On the Printer main menu, select “USB Transfer”, locate the file on the USB, and select the firmware file. The firmware will automatically begin to update. 

 

 

 

2. Insert the USB drive into the USB port on the front of the B9Creations Core Series.  See Section 10.4.1 for transfer instructions.  The firmware update will show in the list of files under USB Memory.

 

 

 

 

 

 

 

 

11.5.2  Firmware Update Via Network Connection

   

If the B9Creations Core Series and computer are connected to the same network, available firmware updates will be displayed automatically in the Update Firmware field on the Print Manager (A).

 

 

 

 

 

 


        11.6 Queue

Queue allows you to set up a sequence of prints to be printed.

Select the Model List and navigate to a model which has been previously transferred to your printer.  

 

Select the desired material and Quality Level and then select the + to add the print and settings.

 

Prints can be rearranged by using the arrow up or down.

 

Locking the “Allow Printer 

Modification” (bottom left) locks the print sequence of prints on the printer.



12     B9Create Desktop Application – Print Editor

12.1     Loading a File into the Print Editor

 

 

 

Click the Print Editor field that is found near the top center of the Printer Manager window to open the Print Editor.

12.1.1 Adding an .STL file

To add an .STL file to the Print Editor, select the ADD (A) button and navigate to the file folder that contains the desired .STL file.  The .STL file cannot be created in this application.  

 

 

 

 

 

 

 

 









   
NOTE

Only .STL files may be used for print files.  Multiple .STL files can be added to the Model List.

 


 

 

12.1.2  Loading an Existing Print File into the Print Editor

  


 
To open an existing print file, select the Open button (B) on the top left of the screen, or select the Open button inside the File pull-down menu (C) at the top left of the screen. A file dialog window will open to allow the operator to navigate to the desired print file. Select the desired print file and press the Add button.

 

 

 


12.2 Positioning and Scaling Models for Print Optimization


Models can be oriented, scaled and positioned to optimize the printed object. The Orientation section of the toolbar (A) describes and allows the desired action to the model.  The model may be manipulated utilizing the mouse on the computer or by entering values in the specific fields of the Model Information area (B).

 

 

 



 
NOTE

Refer to instructional videos at www.B9C.com for helpful information and guides on model placement, supports, etc.

 

   
NOTE

The model(s) must fit inside the “Print Box” to completely print.  The “Print Box” is shown as the thin-lined box in the graphics. If the model extends outside of “Print Box,” the box face that is intersected by the model will turn red.


12.3     Add Supports

To print properly, the model must be supported.  Select the model.

  
 
NOTE

The selected model will turn Light Blue.

 

Select the Supports tab (A).  Select Automatic Supports in the Support Tools (B) pull-down list. 


The support density may be adjusted.  Press the Generate Now field.  Press Close in the Automatic Support Tool window after supports are created.

 

After the model has been Supported.

Select each model and “Snap to Floor”.

 

 

 

 

 

 


 

 

 12.4     Slicing the Model       

 

To prepare a print for printing, it must be Sliced. There are two slicing options:

  1. Slice
  2. Slice for Surface Finish – add a checkmark

 

To slice the print, press the Slice field (A).  Slicing using Smooth Surface Finish will take longer.

 

Once Slicing is completed, the operator may view the slices.   Save your file. 

 

The model file is now ready to be transferred to the printer.   See Section 10.4 for instructions on transferring files for printing. 


13     


13     Maintenance and Care

13.1     Cleaning

            13.1.1  Cleaning the Printer

Clean the B9Creations Core Series using the provided microfiber cloth.  Microfiber cloth can be used to clean accessible components and surfaces in the build chamber and on the exterior of the printer.

   
NOTE

Always use separate cloths for interior and exterior cleaning.  A damp, solvent-free microfiber cloth shall be used.

   
NOTE

Do NOT use solvents to clean the B9Creations Core Series.  The B9Creations Core Series and DuraVats need not be disinfected.

   
NOTE

For cleaning the touchscreen, always use a new, clean cloth.  Contamination of the touchscreen with material may damage the device.

   
NOTE

Use cloth towels to clean up large spills inside the printer.  The use of paper towels will introduce dust contaminants into the printer and may scratch critical glass surfaces.

 

            13.1.2  General DuraVat Cleaning

The DuraVat should be kept clean and free of cured material suspended in the material.  Material should be removed from the DuraVat immediately after a print has been completed.  If material is present in the DuraVat, pour the material through the Material Strainer and Funnel into a clean bottle. Wipe excess material out of the DuraVat with a clean towel. Do not wipe the top and bottom glass aperture of the DuraVat with disposable, paper towels.  A clean paper towel can be used to clean out the plastic (black) portion of the DuraVat, but DO NOT contact the glass portion of the DuraVat with the paper towel.  Clean the aperture, top, and bottom, with a clean microfiber cloth dampened with isopropyl.

 

  
 NOTE

The DuraVat bottom glass must be crystal clear.  If you use isopropyl wait until it dries and then remove any haze.

 

   
NOTE

Some residue may appear as a "ghost image" of the previous print on the film.  Simply wipe off this residue with a microfiber cloth.

 

The DuraVat and material held in the DuraVat shall be inspected by the operator after every use.  Cured material either attached to the aperture or suspended in the liquid material MUST be removed prior to beginning a print.

 

 
NOTE

Failure to remove cured material will cause damage to the DuraVat.

 

To remove cured material that is adhered to the DuraVat aperture, drain the resin material through the provided filter and funnel into a used resin bottle.  Remove the excess resin material with a clean cloth.  Surround the cured material with Isopropyl alcohol and let soak for at least ten minutes. Place the front edge of a Plastic Spatula Blade supplied in the accessory kit  against the edge of the cured material that is adhered to the aperture.  Slowly increase the pressure until the cured material beings to slide.    If the cured material does not move, allow the Isopropyl alcohol to soak until the object begins to slide off the aperture window.  Use extreme caution and care when removing cured material from the aperture.  

 

   
NOTE

Do not scratch the DuraVat aperture surface. Never use paper towels to clean the window.

 

 
NOTE

Do not use any metal tools to remove cured material from the aperture.

 

     CAUTION

Wear protective gloves when using Isopropyl alcohol

 

            13.1.3  Build Table Cleaning

   NOTE

Remove Build Table from Printer print chamber for cleaning.

 

CAUTION

Wear protective gloves when using Isopropyl alcohol

 

Build Table shall be cleaned after each print.  Clean all cured and uncured material from the Build Table.  Use of Isopropyl alcohol is acceptable to aid in cleaning Build Table.  Use only plastic razor blades or plastic scrapers when cleaning Build Table. 

 

   
NOTE

Do not use metal scrapers or metal tools to clean Build Table.

 

            13.1.4  DuraVat Recharging Process

 

  • Tip the DuraVat so that the entire aperture is free of resin and exposed to air.
  • If residue appears as a “ghost image” from the previous print on the film, simply wipe off the residue with the microfiber cloth.
  • Place the lid on the DuraVat.
  • The DuraVat must remain tipped during the recharge time of 45 to 60 minutes after which time the DuraVat will be ready for printing.

 

13.2     Maintenance

13.2.1  Air Filters

Clean or replace air filters on the back of the B9Creations Core Series every 3 months.  Clean the air filter by blowing it out with clean, oil-free compressed air away from the B9Creations Core Series in a well-ventilated area.

NOTE

Carefully remove filters so the captured dust is not disturbed.

 

13.2.2  DuraVat Replacement

Replace the DuraVat if/when:

  • Aperture contacting the print material becomes damaged
  • Seal around aperture leaks
  • Flanges that align the DuraVat in its proper position in the print chamber become damaged or worn
  • Vat material reservoir becomes damaged, causing leaks

 

13.3     Non-Repairable Items

There are no replaceable electronic parts or replaceable wear parts on the B9Creations Core Series.  All parts are rated for long life.  The B9Creations Core Series is designed for an estimated operation time of 20,000 hours of intended use.  Items in need of replacement must be replaced by B9Creations, LLC service staff only.

 

14     Technical Data

14.1     B9Creations Core Series technical specifications:

 

3D Printing Technology

DLP Structured Light

Light source

Industrial LED, peak wavelength of 405 nm Light

Build Table Actuation

+ and - Vertical

3D printing area (W x D x H)

57.6 x 32.4 x 127mm - Core 530

96 x 54 x 127mm - Core 550

 

 

Accuracy Z-axis

Material Dependent

Input data format

.stl

Output data format

.cpj

Interface

USB 2.0, Wi-Fi, Ethernet

Size (W x H x D)

270 x 420 x 640 mm (10.7” x 16.5” x 25.25”)

Weight

21 kg (50 lbs.)

Mains Input

100-240 VAC, 50/60 Hz, 1.4-0.7A

Rated power of Printer

12VDC, 5A

Required table area (W x D)

750 x 750 mm (30” x 30”)

Package size (W x H x D)

405 x 560 x 710 mm (16” x 22” x 28”)

Package weight

26 kg

 

14.2     Operating conditions

 

Use

only indoors

Temperature range

15 °C to 35 °C (59 °F to 97 °F)

Relative humidity

less than 80%

Installation altitude

up to 2000 m above sea level

 

14.3     Recommended System Requirements

 

OS

Windows 7 64-bit Professional or MAC OS

 

RAM

8GB

Video Card

1GB DirectX 11 NVIDIA GeForce

Available HDD Space

500GB

CPU

Intel Core i7 or Equivalent

Monitor Resolution

1920 x 1080 pixels

 

14.4     Information on Manufacturer and Electrical Specification – Product Label 

 

 

See Section 2.1 for Symbol Definition

 

 

15     Trouble Shooting Guide

If an error develops in the function or operability of the B9Creations Core Series or B9Create software, confirm that all possible remedies for the error have been performed prior to contacting B9Creations, LLC support.   If an error is encountered, follow each “Possible Causes” and “Remedy” in order of listing in the table.

 

 

Error description

Possible Causes

Remedy

1

The printer does not turn on when pressing the Function button.

Printer has not completed booting up

Check Function button to see if it is blinking.  If it is slowly blinking, printer is booting up.     Wait for printer to complete boot cycle.

Printer requires a re-boot

Turn rear On/Off button “Off.” Wait 15 seconds.  Turn rear On/Off button “On.”

Main connecting cable disconnected from mains or printer.

Connect the main cable to mains and printer

Rear On/Off switch off

Turn On the rear On/Off switch

No power to the mains outlet

Inspect in-house electrical fuses or breaker switch

Defective power supply

Confirm LED lit on the power supply

 

 

                                              

 

If none of the above solves the problem, contact the B9Creations, LLC support

2

Touchscreen lights up but does not display B9Creations Core Series main page.

Printer requires a re-boot

Turn rear On/Off button “Off.” Wait 15 seconds.     Turn rear On/Off button “On.”

 

If none of the above solves the problem, contact the B9Creations, LLC support

3

 

Touchscreen displays the B9Creations Core Series main page, but the touchscreen is not responsive.

Printer requires a re-boot

Wait 5 minutes. Turn rear On/Off button “Off.” Wait 15 seconds.  Turn rear On/Off button “On.”  

 

If none of the above solves the problem, contact the B9Creations, LLC support

4

 

Indication Fails to start printing

 

Door Open

Close door to start printing

Prior print or aborted file not removed from the printer

See Sections 9.11 and 9.12. Clean Build Table. Install Build Table in the printer. Close door. Start the print job.

Print workflow not followed correctly

Re-load model onto B9Creations Core Series, follow the print procedure

Print Model not loaded or is loaded incorrectly

Re-load model onto B9Creations Core Series, follow the print procedure

 

If none of the above solves the problem, contact the B9Creations, LLC support

5

Printer Operates, but Indication fails to print

Print model not created properly

Check model in B9Create, insure model is “snapped to floor”

Error with Print model file

Load and print “Test” model. If the test model prints accurately, .stl model is not correct.  Remake .stl file and reprint. 

Print Model not loaded or is loaded incorrectly

Re-load model onto B9Creations Core Series, follow the print procedure

Improper material selected

Confirm material selected in the B9Creations Core Series is the same as the material in the DuraVat used for printing.

Model not sufficiently supported or improperly positioned

Adjust supports and modify the print position of the model.

Material is old

Replace material in DuraVat.  Clean DuraVat.  Refill DuraVat with proper material. Reprint model.

Re-boot required

Turn rear On/Off button “Off.” Wait 15 seconds.     Turn rear On/Off button “On.”     Re-load model and re-print

 

If none of the above solves the problem, contact the B9Creations, LLC support

6

Printer Operates, but Indication prints poorly

Print model not created properly

Check model in B9Create, insure model is “snapped to floor or foundation”

Error with Print model file

Load and print “Sample Print” model. If the test model prints accurately, .stl model is not correct.  Remake .stl file and reprint. 

Improper material selected

Confirm material selected in the B9Creations Core Series is the same as the material in the DuraVat used for printing.

Model not sufficiently supported or improperly positioned

Adjust supports and modify the print position of the model.

Material is old

Replace material in DuraVat.  Clean DuraVat.  Refill DuraVat with proper material. Reprint model.

Re-boot required

Turn rear On/Off button “Off.” Wait 15 seconds.     Turn rear On/Off button “On.”     Re-load model and re-print

 

If none of the above solves the problem, contact the B9Creations, LLC support

7

The printer does not connect to a computer

Printer and computer not on the same network

Confirm the printer and computer are on the same network

Printer not connected to the network

See Section 9.5.  Confirm network Password is entered properly

Computer not connected to the network

Select the proper network and enter Password properly on the computer. 

Network router not functioning correctly

Turn off the router.  Wait 15 seconds. Restart router. Wait for router re-boot sequence.     Check the network status on computer.

ETHERNET CONNECTED DEVICES ONLY – Ethernet cable(s) bad.

Replace Ethernet cables that connect the printer and computer to the router.

Wi-Fi CONNECTED DEVICES ONLY – Printer out of range of the router

Reposition printer closer to router or router closer to the printer.

Manually add the printer using the IP address found on the printer’s home page

See Sections 9.5 and 10.2.2.

Communication issue with the printer, computer, and router.

IT issue associated with the network.  Contact your IT assistance.

 

If none of the above solves the problem, contact the B9Creations, LLC support

16     Codes

 

Codes should not be displayed unless an issue occurs.  If a Code displays on the printer’s touchscreen the operator should first re-boot the printer.  If the error is not remedied by rebooting the printer or by the specified Remedy, contact B9Creations, LLC support.

 

Code

Possible Cause

Remedy

25000

This error code will be displayed if the printer is rebooted during a print cycle.

Retry the print

25009 or 25011

Slicing Error

Slightly adjust the layout in Create Software, reslice, and reprint.

ERROR - MAX LED TEMP EXCEEDED, ABORTING PRINT

or

25010

  • Printer environment too warm
  • Air Filters are dirty 
  • Inadequate Printer airflow clearance 

Turn printer “Off” for 10 minutes, ensure the printer is in an office temperature environment, air filters are clean and there is twelve inches of printer clearance.

 

17     Tips and Tricks

 

  • Do not select “Factory Reset” unless necessary.   Saved files, custom material specifications, and print history will be deleted.
  • In general, do not orient critical fit models vertically or horizontally in B9Create Print Editor. Orient as symmetrically as possible at an angle between 30 and 60 degrees.
  • Orient models so the non-critical features face the build table.  
  • Attach supports to non-critical features when possible.
  • Use the B9Create Print Editor “Help” tab for useful information.

 

18     Service

 

Internet connection is required for Remote Support. For information regarding support of your B9Creations Core Series, visit our website at www.B9C.com/Support.

 

We appreciate your comments, feedback and suggestions.

 

For Service Personnel, circuit diagrams, component part lists, descriptions, and calibration instructions are available.   Contact B9Creations, LLC for details.

 

19     Document History

Edition

Date

Comments

A

2017-3-27

Initial release

A-1

2017-4-3

Added description for DuraVat cleaning and recharging procedure

A-2

2018-6-13

Update, new features

A-3

2019-6-11

Update, new features